TNP: Deliveroo may introduce dynamic pricing for menu orders


22 May 2019

Deliveroo’s Terms of Service states that it “may operate dynamic pricing some of the time, which means that prices of Items and delivery may change while you are browsing”. As of now, Deliveroo does not have any dynamic pricing for menu orders. However, in the future if Deliveroo introduces dynamic pricing, any significant changes to how prices are calculated must be communicated clearly to customers. Eugene Thuraisingam said

Deliveroo’s official response suggests that dynamic pricing for menu items may be introduced in the future, and if and when it is, this should be brought clearly to its customers’ attention.

If they are saying that this change doesn’t amount to introducing dynamic pricing for their menu items, then if in future they do decide to introduce dynamic pricing for their menu items, they will have to issue a separate notice.

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